Legal

Privacy Policy

Last updated: 19/04/2026

1. Introduction

This Privacy Policy explains how EM10 collects, uses, stores, and protects personal data when you use our website, web app, and mobile applications.

2. Who we are

EM10 is the controller of the personal data described in this Policy, unless otherwise stated.

Contact:
EM10
epck@epck.es
Spain

3. Data we collect

Depending on how you use EM10, we may collect:

  • account and profile data, such as name, email address, and authentication details;
  • agreement-related data, such as repayment terms, dates, statuses, notes, and related activity;
  • technical and device data, such as browser type, operating system, IP address, and timestamps;
  • optional context data, such as location, only where you actively grant permission and where such functionality is available;
  • communication data, such as messages you send to us through contact forms or support channels.

4. How we use personal data

We may use personal data to:

  • provide and operate EM10;
  • authenticate users and secure access;
  • store and display agreements and related activity;
  • send reminders, notifications, and service-related communications;
  • improve functionality, reliability, and performance;
  • detect misuse, fraud, or security issues;
  • comply with legal obligations.

5. Legal bases

Where applicable law requires a legal basis, we may process personal data on the basis of performance of a contract, legitimate interests, consent, and compliance with legal obligations.

The exact legal basis may depend on the feature and the jurisdiction involved.

6. Data sharing

We do not sell personal data.

We may share data with service providers who support hosting, authentication, analytics, communications, customer support, or infrastructure, to the extent reasonably necessary to operate the Service.

We may also disclose data where required by law or to protect rights, safety, and security.

7. Data retention

We keep personal data only for as long as needed to operate the Service, comply with legal obligations, resolve disputes, and enforce our terms.

Retention periods may vary depending on the type of data and how the Service is used.

8. Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure.

9. Your rights

Depending on your jurisdiction, you may have rights to:

  • access your personal data;
  • correct inaccurate data;
  • request deletion;
  • object to certain processing;
  • restrict processing;
  • withdraw consent where processing is based on consent;
  • request data portability.

To exercise these rights, contact us at epck@epck.es.

10. International transfers

If personal data is transferred outside your country or region, we will take appropriate measures where required by applicable law.

11. Children

EM10 is not intended for children under the age required by applicable law to use the Service independently.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be published with a revised “Last updated” date.

13. Contact

If you have questions about this Privacy Policy or about personal data processing, contact us at:

Email: epck@epck.es
Company / Owner: EM10